Operations Supervisor

Position Summary: The Operations Supervisor oversees the transportation of products from loading docks to warehouses or from warehouses to stores. They manage inventory and maintain communications with carriers, suppliers, warehouses, customs brokers, and other stakeholders involved in shipping and delivery. The Operations Supervisor coordinates daily departmental operations, ensuring efficient distribution of goods and overseeing all shipping processes to deliver excellent customer service, while implementing strategies to enhance department efficiency and customer service. Essential Duties and Responsibilities: • Coordinates and ensures proper daily operations. • Manages team responsibilities for transport operations and Operations planning. • Ensures data quality in the CT tool. • Monitors real-time logistics and promptly addresses operational issues. • Collaborates with carriers, suppliers, and internal teams to streamline processes. • Implements process improvements to enhance performance and reduce costs. • Ensures compliance with quality and safety standards. • Is responsible for accurate and timely pulling and shipping of MOs for production, coordinating with Material Handling to ensure efficient operations. • Schedules inbound deliveries through coordination with Purchasing. • Coordinates with the Operations Manager on personnel workload and scheduling matters. • Ensures timely completion and verification of component inventory counts, Transfer Sheets, and PO receipts. • Manages receipt, handling, and proper storage of components in designated bin locations. • Ensures adherence to established Logistics and Warehouse processes. • Enforces safety guidelines, rules, requirements, and company policies. • Oversees and coordinates all aspects of shipping, receiving, and distribution operations. • Works closely with carriers, suppliers, and customers to ensure timely delivery of goods. • Develops and implements strategies to enhance efficiency, customer service, and cost savings. • Manages logistics staff, coordinating scheduling and workloads effectively. • Ensures compliance with applicable laws and regulations. • Monitors inventory levels and adjusts ordering and storage as needed. • Tracks order fulfilment progress and investigates/resolves discrepancies. • Manages daily routes and schedules of shipments and deliveries. • Tracks shipment progress to ensure timely arrivals. Direct Reports: Operations Planner Planning Supervisor Requirements: a) Education and/or Work Experience: • Bachelor’s degree in Logistics, Supply Chain Management, or related field experience. • At least 7 years of prior experience in a supervisory role in logistics or related field. • Bilingual in English. b) Competencies/Qualifications (Knowledge, Skills and Abilities): • Expertise in shipping, receiving, and distribution processes. • Strong leadership and strategic thinking in supply chain and logistics processes. • Strong problem-solving and organizational skills. • Excellent communication and interpersonal abilities. • Ability to multitask and prioritize effectively in a fast-paced environment. • Proficiency in interpreting documents and applying procedural knowledge. • Skill in delegation and leadership, providing guidance and training. • Knowledge of procurement, inventory management, and resource optimization. • Familiarity with environmental and safety regulations. • Understanding of project management principles. • Adherence to applicable laws and regulations. • Highly motivated, business-oriented, and proactive. • Ability to work independently with minimal supervision. • Effective management of multiple priorities and deadlines. • Demonstrated leadership and supervisory capabilities. • Strong interpersonal and relationship-building skills. • Self-starter who motivates others to enhance their work quality. • Excellent team player with exceptional organizational and time management skills. • Detail-oriented and adept in facilities management processes.

Skills:

• Expertise in shipping, receiving, and distribution processes. • Strong leadership and strategic thinking in supply chain and logistics processes. • Strong problem-solving and organizational skills. • Excellent communication and interpersonal abilities.