Control Tower Project Leader

Position Summary: The Control Tower Project Leader proactively initiates tasks and projects independently, aiding businesses in achieving end-to-end visibility. This role involves planning logistics tasks within the network, integrating IT solutions with our customers logistics systems, and operating a centralized system that consolidates data, such as stock and transport, across the organization. The Control Tower Project Leader utilizes intuitive dashboards and reports to identify and address operational issues in real-time. By coordinating with the operations team, the Control Tower Project Leader prioritizes and promptly resolves critical issues while anticipating future solutions. Essential Duties and Responsibilities: • Creates and maintains a planning schedule to meet agreed lead times and service levels for onsite, retailer, and warehouse deliveries. • Monitors daily and weekly PDI/Loading Plans and 4PL performance. • Supervises the Logistics Account Operations/Customer Service team to ensure excellent service and achieve KPIs and delivery deadlines. • Manages queries and operational orders among offices, agents, and clients. • Integrates data from various sources for comprehensive operational visibility, enhancing supply chain performance. • Analyses and reports on volumes and trade lanes statistically. • Handles shipping quotes, maintains freight rates, and negotiates. • Ensures adherence to shipping processes and update systems accordingly. • Generate shipment orders and monitor invoicing. • Develops and maintains agent relationships to boost global revenues. • Shares daily PDI planning requests with PDI operators and report the daily execution. • Shares daily loading plans and shipment requests with truck suppliers and follow up on execution. • Manages logistics KPIs and resolves issues and claims. • Monitors the daily operation of PDI and transport, reporting to customers. • Performs performance monitoring of PDI and transport operations according to customer KPIs. • Continuous Improvement and Compliance: • Proposes continuous improvements for planning and logistics KPIs. • Addresses logistics issues and claims promptly with solutions. • Supports continuous logistics performance improvement plans and assigned ad hoc tasks. • Stays informed on global affairs impacting logistics and supply chain. • Ensures compliance with Health & Safety regulations and report concerns promptly. • Recommends process and system improvements to meet business standards. • Communicate effectively across all business levels. • Provides an IT solution capable of overseeing all logistics steps from unloading vessels in port to delivering cars to dealers. • Shares a daily list of cars in PDI plans with compound/port operators for handling. • Shares daily loading plans and shipment requests with truck suppliers and follow up on execution. • Coordinates with suppliers according to customer requirements and directions. • Provides operational improvement proposals to customers to optimize operations. • Pre-approves quantities for each operation (port operations, PDI, and transport) before supplier invoices. • Coordinates with suppliers on damage reports and communicate situations to customers. Requirements: a) Education and/or Work Experience: • Bachelor’s Degree in Logistics preferred; or equivalent 5 years of related work experience. • In-depth expertise in logistics and supply chain management principles. • General knowledge of Imports, Exports, Warehousing, Customs, and rate understanding. • Proficient in MS Office applications: Word, Excel, Outlook. • Fluency in English; Spanish proficiency preferred. b) Competencies/Qualifications (Knowledge, Skills and Abilities): • Highly motivated and business oriented. • Demonstrates a proactive attitude and takes initiative to start tasks and projects independently. • Entrepreneurial aptitude. • Excellent communication and interpersonal skills. • Effective collaboration with cross-functional teams. • Flexibility and adaptability. • Ambition, drive, and commitment. • Strong organizational skills and self-discipline. • Proficiency in problem-solving and decision-making. • Ability to analyze complex data and interpret data to support decision-making and convey information to management. • Commitment to exceptional customer experiences and building trustful relationships. • Drive to achieve business goals and deliver measurable results. • Timely completion of tasks. • Excellent customer service skills and a positive attitude. • Self-motivation and ability to work well within a team. • Proficiency in multitasking. • Practical experience working with and influencing groups and multi-professional teams. • Conscientiousness and efficiency in meeting commitments, observing deadlines, and achieving results. • Persistence in facing difficult problems or challenges. • Calmness in stressful situations. • Willingness to learn from others and prioritize the team agenda over personal agenda. • Supports and acts in accordance with final group decisions. • Effective handling of multiple priorities.

Skills:

Highly motivated and business oriented, Demonstrates a proactive attitude and takes initiative to start tasks and projects independently, Entrepreneurial aptitude, Excellent communication and interpersonal skills, Effective collaboration with cross-functional teams