Operations Executive – Automotive Yard

Position Summary: The Operations Executive – Automotive Yard is responsible for overseeing the overall management and operations of the yard, ensuring continuous operation and logistics in alignment with the company objectives. This role involves developing and implementing plans that meet customer needs and achieve high satisfaction, adhering to the highest quality standards including safety, organization, and efficiency. Key responsibilities include coordinating all yard-related activities such as picking, loading, returns, services, and maintenance while maintaining quality management and conducting inspections. Additionally, the role entails managing inbound and outbound materials to ensure proper and safe storage, overseeing inventory quality in compliance with international standards, conducting accurate quality control, and regularly monitoring key performance indicators for yard operations to ensure customer satisfaction with the highest quality standards. Essential Duties and Responsibilities: • Ensures to anchor company quality, safety and compliance plan in the management and organization. • Ensures daily fulfilment of customer service expectations continuous operations and logistics. • Processes inbound and outbound trains according to the Transportation Plan. • Meets monthly safety requirements outlined in the Field Training Exercise Program. • Responds to service interruptions within the territory. • Coordinates locomotive preventative maintenance in the shop. • Identifies and mitigates safety risks on the territory. • Supervises work crews and manages employees to execute the transportation plan. • Assists in developing short and long-term operational strategies. • Implements the transportation plan to achieve service quality and business objectives. • Coordinates operations with car management to optimize customer satisfaction. • Leads, coaches, and develops agreement employees to enhance performance and employee involvement, promoting regular performance reviews with the local site teams. • Establishes a good line of conversation with customers. • Focuses on innovations solutions to drive operational efficiency and actively participate in groups innovation platforms. • Maintains very fluid and professional dialogue and aliments with our customers, and prospective customer base. • Works through the company’s operational IT system and liaise with managers on its full capacity. • Elaborates and control budgets and forecasts. • Engages the workforce to ensure safe and efficient operations. • Maintains relationships with internal and external stakeholders. • Manages inventory levels with accuracy and timeliness. • Develops and implements processes to ensure regulatory compliance. • Notifies agents, shippers, or consignees of shipments as required. • Coordinates shipment movements and provides status reports to clients. • Purchases materials, plans inventory, and oversees warehouse efficiency. • Ensures organizational compliance with legal requirements. • Develops strategic and operational objectives. • Analyses financial data to improve profitability. • Manages budgets and forecasts. • Performs quality controls and monitors production KPIs. • Recruits, trains, and supervises staff. • Improves customer service quality. • Defines team actions and deadlines for capacity planning and risk management. • Ensures job clarity and cross-training for staff development. • Observes employee performance and provides training on processes and standards. • Consults with senior management on task prioritization. • Sets performance metrics and KPIs for operational success and financial health. • Coordinates the movement of shipments between origin and destination, tracking shipments and sending regular status reports to clients, and filling in data input/logging files. • Purchases materials, plans inventory, and oversees warehouse efficiency. • Helps the organization’s processes remain legally compliant. • Formulates strategic and operational objectives. • Examines financial data and uses them to improve profitability. • Manages budgets and forecasts. • Performs quality controls and monitors production KPIs. • Recruits, trains, and supervises staff. • Finds ways to increase the quality of customer service. • Defines the actions the organization or specific teams must take and sets deadlines for them to be the basis of capacity planning and risk management strategies. • Ensures that all employees are aware of their job duties and are cross trained in any capacity that is necessary to aide in development and growth of staff. • Observes employee’s performance and trains in proper processes and standards. • Consults with other senior managers to decide which activities should be moved higher on the team’s to-do list. • Prioritizes objectives to prevent quality problems down the line. • Decides performance metrics, determining the key performance indicators (KPIs) that will mark the operation’s success and add to the health of the company in the financial statements. Direct Reports: Operation Supervisor Transportation Planner Requirements: a) Education and/or Work Experience: • Bachelor’s degree: Maritime/transportation/Foreign Trade University is a plus • Proven work experience as Operations Manager or similar role with about 10 years of experience in logistics. • Should have knowledge of DOT rules and regulations. • Bilingual in English. b) Competencies/Qualifications (Knowledge, Skills and Abilities): • Strong leadership and strategic thinking in supply chain and logistics processes • Reliable, organized, and honest • Proactive, adaptable self-starter • Knowledgeable in organizational effectiveness and operations management • Excellent communication skills • Timely task completion • Outstanding customer service with a positive attitude • Works well within a team • Proficient in multitasking • Experienced in influencing multi-professional teams • Analyses and interprets data to support decision-making • Conscientious and efficient in meeting commitments and deadlines • Persistent in facing challenges • Calm in stressful situations • Willing to learn from others and prioritize team agenda • Supports final group decisions • Effectively handles multiple priorities

Skills:

Strong leadership and strategic thinking in supply chain and logistics processes • Reliable, organized, and honest • Proactive, adaptable self-starter • Knowledgeable in organizational effectiveness and operations management • Excellent communication skills • Timely task completion