Reporting Supervisor

Position Summary: The Reporting Supervisor oversees the measurement and monitoring of specific performance metrics and KPIs, utilizing business intelligence and data management within the organization and formulating and implementing effective reporting procedures to ensure accuracy, timeliness, and alignment with business objectives establishing benchmarks and goals, and facilitating communication among stakeholders, colleagues, and executives. Essential Duties and Responsibilities: • Creates and assesses key performance indicators to track company performance. • Offers detailed comments and recommendations based on KPI analysis. • Monitors processes and recommends improvements. • Ensures the accuracy and reliability of data in the CT software, resolving any discrepancies. • Oversees and pre-authorizes invoices from transport companies and any service providers. • Analyses invoice disputes and recommends resolutions. • Plans, promotes, and manages associate activities throughout the report development process. • Develops and maintains close and effective working relationships with the business community, understanding their informational and operational needs while ensuring they are informed of documented reporting policies. • Ensures quality report implementations by developing, documenting, utilizing, and enforcing the use of reporting procedures that meet objectives and business goals. • Manages reporting activities and representation during business meetings to understand and ensure needed information is delivered to meet strategic business goals. • Ensures reports are developed using the most appropriate methods and tools available. • Ensures the accuracy and reliability of data in the CT software, resolving any discrepancies. Direct Reports: N/A Requirements: a) Education and/or Work Experience: • 3-7 Years of data analysis or reporting knowledge in the logistics field. • Associate degree/HND level qualification Business Administration, or related field required. • Bilingual in English. b) Competencies/Qualifications (Knowledge, Skills and Abilities): • Must be detailed oriented and process focused. • Knowledge and exposure to international accounting issues and reporting requirements. • Highly developed organizational skills combined with good interpersonal skills and the ability to communicate technical concepts to non-technical personnel. • Experience in current Regulatory changes including implementation, management and reporting to internal and external bodies within the Operations framework. • Gain working level knowledge and understanding of the operating environment (e.g., processing environment, applications, software and hardware) across Global Operations. • Highly motivated, business-oriented, and proactive. • Ability to work independently with minimal supervision. • Effective management of multiple priorities and deadlines. • Strong interpersonal and relationship-building skills. • Self-starter who motivates others to enhance their work quality. • Excellent team player with exceptional organizational and time management skills.

Habilidades:

Strategic Thinking and Planning, Leadership and Team Management, Problem-solving and Decision-making, Communication and Interpersonal Skills, Adaptability and Change Management